Privacy Policy

Privacy Policy for Avenzo Leather

At Avenzo Leather, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store, make a purchase, or interact with our services.

1. Information We Collect

We collect the following types of information when you visit our physical store or make a purchase:

  • Personal Information: When you make a purchase or interact with our staff, we may collect personal information, including but not limited to:
    • Name
    • Email address (if provided for receipts, promotions, or follow-up)
    • Shipping address (for deliveries or special orders)
    • Phone number (for order updates or inquiries)
  • Non-Personal Information: We may collect non-personally identifiable information to improve our services, such as:
    • Video surveillance (for security purposes in the store)
    • Customer feedback or survey responses

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders in-store or for home delivery.
  • To send order confirmations, updates, and promotional offers (if you opt-in).
  • To improve our store layout, customer service, and overall shopping experience.
  • To respond to customer service requests or inquiries.
  • To comply with legal obligations, resolve disputes, and enforce our agreements.

3. In-Store Surveillance

To ensure the safety and security of our customers and employees, we may use video surveillance in and around our store. These recordings are not used for any purpose other than store security and will not be shared unless required by law.

4. How We Share Your Information

We respect your privacy and do not sell your personal information. However, we may share your information with trusted third-party service providers to help us operate our business, such as:

  • Shipping partners: To fulfill and deliver your orders.
  • Payment processors: To securely handle payment transactions.
  • Marketing partners: To send promotional materials, if you have opted-in to receive them.

These third parties are obligated to protect your personal information and use it only as necessary to provide their services.

5. Data Security

We implement a variety of security measures to safeguard your personal information, including secure payment methods and physical security in the store. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the right to:

  • Access, update, or correct your personal information by contacting us in-store or via email.
  • Opt-out of receiving promotional communications by contacting us or unsubscribing from our promotional emails.
  • Request the deletion of your personal data, subject to certain legal exceptions.

If you have any concerns regarding your privacy or would like to exercise any of these rights, please contact us using the information below.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that a child under 13 has provided us with personal information, we will take steps to remove that information from our systems.

8. Changes to This Privacy Policy

Avenzo Leather reserves the right to update or modify this Privacy Policy at any time. We encourage you to review this policy periodically for any updates.